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Access Information
PARKING
Parking provided for visitors
Parking on site
Within about 50 metres of the attraction
With designated parking for visitors with disabilities
There is a drop-off point for guests immediately outside the main entrance
The route from the parking area to the nearest public entrance is :
flat, ie. without steps
ATTRACTION ENTRANCE
There is a ramp to the main entrance
TICKET / INFORMATION / GIFT SHOP [WHERE APPLICABLE]
Information available in alternative formats
Braille
Large print (at least 14 point)
Audio
LIFT
There is a lift
Lift buttons have raised numbers or letters
ACCESS TO PUBLIC AREAS (Displays, exhibits, rides etc)
Level access (i.e. no steps or thresholds) or access by a ramp or lift to :
a public toilet
a public toilet suitable for visitors who use a wheelchair
the information point
CAFETERIA / RESTAURANT
Level access (i.e. no steps or thresholds) or access by a ramp or lift to the :
cafeteria
restaurant
STAFF
Staff who have contact with visitors have disability awareness training
GENERAL
Where appropriate there is a hearing loop system [e.g. ticket counter/ gift shop]
Clear signage throughout the attraction (e.g. colour contrasted, large lettering, use of pictograms etc.)
Lighting effective throughout the attraction for visually impaired visitors e.g. pools of light and dark areas are avoided
Good colour / tonal contrast used throughout the attraction e.g. doors contrast strongly with floors/walls
Contrast markings on all glass doors and all full-height windows
Wheelchairs provided
These are freely available
Routes / pathways throughout the attraction suitable for visitors with limited mobility
Routes / pathways throughout the attraction suitable for wheelchair users
There is an audible alarm system
There is a visual alarm system
This information is self-assessed; therefore we accept no liability for its accuracy. Please contact the venue for further information.
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Gateshead MetroCentre
MetroCentre
Gateshead
Tyne & Wear
NE11 9YG
Gateshead
Tyne & Wear
NE11 9YG
Tel: +44 0191 493 0219
Fax: +44 0191 493 2756
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